Author Topic: Rick's new catalog  (Read 17931 times)

Bjv69ss

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Rick's new catalog
« on: November 04, 2007, 04:35:40 PM »
Anyone checked out the new Rick's catalog?  Ouch :o  on the price increase throughout the catalog.  The one thing that caught my eye was the retainer clip for a powerglide modulator vacuum tube.  From $3.55 to $15.99 :o :o.  I did'nt need that part anyway.
1969 Fathom Green
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71 Impala Sport Coupe

68Zproject

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Re: Rick's new catalog
« Reply #1 on: November 05, 2007, 02:58:32 AM »
There has been a lot of talk on this subject on TC and not much of it is favorable.  My biggest gripe is the return policy.  I've got a lot of incorrect parts and some others for 69's.
68Z28

hotrod68

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Re: Rick's new catalog
« Reply #2 on: November 05, 2007, 05:02:56 AM »
I just got my new Rick's catalog as well. "Ouch!" is mild. I as well have gotten incorrectly packaged parts from them, and their return policy is awful, too. I've found them difficult to deal with on some returns and their shipping charges are outrageous. It doesn't cost $12 to ship a 4-lb box via UPS to my zone, and I know it. $4 is more like it. But--they have stuff others don't, so I have to deal with them. I use Classic Muscle in Winston-Salem, NC whenever possible. They sell the same parts as Rick's at 5-10% less for the exact same parts at the old Rick's prices. What worries me is this; are the outrageous price increases by Rick's an indicator that the rest of the aftermarket will follow suit? 
HotRod'68  1968 SS350 coupe undergoing frame-off resto/rod. 386/350/4.11s
Butternut Yellow    black standard interior

camaromikey

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Re: Rick's new catalog
« Reply #3 on: November 05, 2007, 05:07:42 AM »
Try DnR Classic. I use them all the time and Jake is the best guy to talk to there. I've never had a problem yet and the prices are not to bad.

maroman

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Re: Rick's new catalog
« Reply #4 on: November 05, 2007, 11:33:53 AM »
Rick's was at GM Carlisle this past summer. I called and asked them to bring specific parts so I could pick them up there. They didn't bring ANY parts, just 6 or 7 cars. I'd think they could have found local cars that had used their parts. They also posted a sign that if you ordered there they would pay the shipping. The sign didn't explain that didn't include truck shipping, like quarters. What a wasted effort.
Doug  '67 RS/SS 396 auto I know the car since new

mrdetails

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Re: Rick's new catalog
« Reply #5 on: November 05, 2007, 05:16:50 PM »
You all know that Rick's was bought by Eckler's? They also charge for sameday shipping, $3.95. Rick's use to ship everthing the same day for free. Ground Up Restorations is a good source also. Muscle Car City in MI is OK also.

maroman

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Re: Rick's new catalog
« Reply #6 on: November 05, 2007, 10:23:30 PM »
I did not know this.  Thanks.
Doug  '67 RS/SS 396 auto I know the car since new

camaromikey

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Re: Rick's new catalog
« Reply #7 on: November 05, 2007, 11:34:15 PM »
if eckler's bought rick's what happened to the owner?

mrdetails

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Re: Rick's new catalog
« Reply #8 on: November 06, 2007, 05:05:09 PM »
took the money and run....

dab67

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Re: Rick's new catalog
« Reply #9 on: November 06, 2007, 10:09:41 PM »
I've normally purchased items through Rick's, but after seeing the increases I am shopping around to all the stores that handle our product.

Dave

GaryL

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Re: Rick's new catalog
« Reply #10 on: November 07, 2007, 05:13:17 AM »
I just got a small order from them. One item was for a battery hold down clamp bolt. Yes I wanted a good rcorrect epro part. It looks just exactly like a door hinge bolt. This is probably the last I will ever buy from them.
Gary

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m22mike

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Re: Rick's new catalog
« Reply #11 on: November 07, 2007, 01:09:30 PM »
A $128.00 order from Rick's came last week by FX ground in a small 1.2 # box............ :o....$17.99....:o...............shipping and Man handling !!!........They can go pack sand. After four cars done with them I am on to another vendor.
 I also have a 56 chevy I might hot rod and Ecklers will not see any of that action either.
                                   Mike
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dab67

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Re: Rick's new catalog
« Reply #12 on: November 07, 2007, 11:10:36 PM »
Maybe Rick's is just getting in line with what it cost us for parts when we try and find good ones at swap meets!!!!!!!!!!!!!!!!!!! ::)

Dave

Bjv69ss

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Re: Rick's new catalog
« Reply #13 on: November 08, 2007, 12:23:31 AM »
I"m glad I posted the question.  I thought it was me!  Knowing that Ekler's bought Ricks makes sence from the Dollar stand point.  I had an 85 Corvette.  The prices from Ekler's was more than the rest of those guys.
I too am looking for other vendors.  I did an 69 vert from them and they treated me like dirt too.

One of the last things I orderd from them was a auto trans kit. It says in the catalog that it is complete and has all the seals discs etc.  When it arrived it had no band and no filter.  I called them and told them of the problem.  They sent me another kit,  never checked it, when it arrived it also had no band or filter either.  Turns out the kits don't come with those two parts.  They don't offer the band separate but they did offer to send me a filter for free.

Who's the best to deal with for the Camaro???
1969 Fathom Green
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71 Impala Sport Coupe

GaryL

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Re: Rick's new catalog
« Reply #14 on: November 08, 2007, 01:40:23 AM »
......Who's the best to deal with for the Camaro???

I like Classic Muscle in North Carolina They are a GM dealer that has a classic department. Their prices are very competitive and their freight is reasonable. www.oldmusclecars.com

Also SS396.com and Belair Bobs. Bob is a good guy to deal with also. Very fair.
Gary

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lakeholme

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Re: Rick's new catalog
« Reply #15 on: November 09, 2007, 05:22:39 PM »
I'm with Gary on Classic Muscle.  Actually, the group that owns Classic Muscle also owns several other dealerships besides GM.  They have a great staff and do try to answer your questions.
« Last Edit: November 09, 2007, 05:32:27 PM by lakeholme »
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sdkar

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Re: Rick's new catalog
« Reply #16 on: November 09, 2007, 08:47:16 PM »
I got their new catalog and noticed everything went up a good 20% across the board at least.  Also, shipping seems to have gotten a little pricey.  I live in Florida and did not have to pay sales tax, but now that Ecklers owns them and has a presence in FL I now have to pay sales tax.  I have restored five first gen Camaros since 1992 and Ricks has been the bulk of my parts.  I always dealt with Ricks for the savings of course as we all know he had the best prices, but also I was dealing with a small business where I could speak with Rick himself if need be.  Now, Rick's is corporate and Eckler's is trying to recap their investment quickly with the increase in prices and shipping.  I remember in the past Rick's was always easy to deal with on returns or exchanges...not sure what now is like.  I too am shopping for a replacement dealer.  Since the Eckler's fiasco takeover, I have used Matts Classic Bowties and National Parts Depot.  NPD now has better prices and shipping rates than Rick's, so I will use them.  NPD also has warehouses throughout the country so shipping is quick, 2 days for a regular order for me.  Matt's was really helpful and courteous and their prices were terrific.  Also, NPD will mail you a free catalog..none of that $4 for a catalog crap.  I urge all of you to check both of these guys out...they did right by me.  Hopefully Eckler's/Rick's will get the message. 

Gramps69Z

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Re: Rick's new catalog
« Reply #17 on: November 10, 2007, 02:56:36 AM »
I have used Classic Muscle, and NPD with great success.  I will stop in Ocala on the way to Orlando ( visit daughter and son- in-law) and pick it up from NPD.
Captain John Wykoff
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Bjv69ss

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Re: Rick's new catalog
« Reply #18 on: November 10, 2007, 11:50:58 AM »
Matt's was really helpful and courteous and their prices were terrific.  Also, NPD will mail you a free catalog..none of that $4 for a catalog crap.  I urge all of you to check both of these guys out...they did right by me.  Hopefully Eckler's/Rick's will get the message. 
Hey sdkar, Got a web address for Matt's?  I never heard of them...

Some one should send them a link to this topic.  But they probably would not look.  They have not answered any of my email.
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Bjv69ss

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Re: Rick's new catalog
« Reply #19 on: November 10, 2007, 12:03:19 PM »
No one has mentioned Year One???
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sdkar

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Re: Rick's new catalog
« Reply #20 on: November 10, 2007, 03:42:04 PM »
Here is a link to Matts Classic Bowties...its really easy to remember.

http://mattsclassicbowties.com/


Bjv69ss

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Re: Rick's new catalog
« Reply #21 on: November 10, 2007, 11:17:59 PM »
Thanks for the web address.  Looks like Matt's has quite a bit of stuff to offer.  It's unfortunate but it still seems like Rick's has the most complete listings for the harder to find parts.  At least with all the other suppliers most of what we need can be had from them with minamal purchases from Rick's.
1969 Fathom Green
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71 Impala Sport Coupe

sam

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Re: Rick's new catalog
« Reply #22 on: November 10, 2007, 11:53:30 PM »
How about Bob Harris at "Camaro Specialities" in East Aurora, (Buffalo) NY? New parts and MANY good used.

Bjv69ss

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Re: Rick's new catalog
« Reply #23 on: November 10, 2007, 11:56:38 PM »
How do you reach him?  Web or phone?
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71 Impala Sport Coupe

sam

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Re: Rick's new catalog
« Reply #24 on: November 11, 2007, 04:00:57 AM »
Camaro Specialities (716)652-7086. Bob is also a judge at GM Carlisle. Go to Yahoo search and type in Camaro Specialities. It will come up.  Sam

Bjv69ss

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Re: Rick's new catalog
« Reply #25 on: November 11, 2007, 01:00:51 PM »
This guy looks GREAT!!! I looked at his web site, http://www.camaros.com/.  He has some very reasonable pricing.  I'll call him for sure
THANKS!!! Joe
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71 Impala Sport Coupe

fireZ

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Re: Rick's new catalog
« Reply #26 on: November 11, 2007, 08:03:15 PM »
I will vouch for Bob Harris,I have been dealing with him for 15 years.You usually talk to Craig if you phone to order parts,great guy also with all sorts of knowledge and time for customers.   Paul
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1968RSZ28

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Re: Rick's new catalog
« Reply #27 on: November 11, 2007, 09:07:03 PM »
Since we are on the subject I would like to recommend Steve's Camaros in San Bruno, CA...

http://www.stevescamaroparts.com/index.html

Steve has been in business for over 25 years and has ALWAYS made himself available for questions and help!  Steve is the sole proprietor and therefore goes above and beyond to make his customer's happy.  If you're ever on vacation/business in San Francisco you should check out his shop.    :)

Paul

camaro502z

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Re: Rick's new catalog
« Reply #28 on: November 12, 2007, 06:55:36 PM »
I checked the part number RC-48B Vacuum Advance Tube Clip, and the price changed from $3.50 to $5.99 not $16.00 as previously stated.  I also called Rick's to verify this price, so I don't understand your comment regarding the price of this part. 

Bjv69ss

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Re: Rick's new catalog
« Reply #29 on: November 12, 2007, 11:35:43 PM »
Camaro502Z
 If you look at page 104 in the new Rick's catalog it is in there for $15.99.  Part # RC-145
Joe
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71 Impala Sport Coupe

Bjv69ss

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Re: Rick's new catalog
« Reply #30 on: November 12, 2007, 11:43:42 PM »
I thought I would share this email with you...I wrote to ricks and basicly said WHAT"S UP!  They responded this time with this email.  It is as follows:

Hey Joe,
Some of those prices were due to a normal price increase. Originally,
that part was $8.95 in our 2006 catalog...in our old computer system
before the buyout the price was $12.95. Cost went up drastically on that
item. But, you are right some have been seriously adjusted wrong. Chris
and I are working on the pricing right now to get things inline as they
used to be before the buyout and price changing.
We are still the still the same knowledgeable folks down here you have
dealt with forever. I think you and I have dealt on several things in
the past.
We are working with Eckler's to get the pricing corrected and get them
on the same page as the Camaro industry rather than the Corvette
industry.

Thanks for your time and your business,

Kelley
First Generation


I don't know about you guys but I'm feeling a little better about Rick's... and you?
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe

68Zproject

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Re: Rick's new catalog
« Reply #31 on: November 13, 2007, 01:33:27 AM »
I don't think all of us would waste our time to discuss this topic, if we didn't feel or hope something could be done to change it.  Hopefully we have been heard and things can get back to where they should be.  However, the potential loss of business is something they'll have to deal with.
68Z28

Bjv69ss

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Re: Rick's new catalog
« Reply #32 on: November 13, 2007, 01:44:50 AM »
I agree.  It's probably time to stop discussing and wait and see what happens.
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71 Impala Sport Coupe

camaro502z

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Re: Rick's new catalog
« Reply #33 on: November 13, 2007, 01:52:48 PM »
Joe, you're correct, I was looking at a different part number.  Rick's catalog was two years old and the vendor price changed during this period.  I looked at the vendor cost and it is much higher than the retail cost previously indicated in the old Rick's catalog.  This is the reason for the retail price increase.  Rick's offers numerous technically correct parts for customers building technically correct Camaros for shows as well as resale.  I agree with you in the fact that many other companies offer Camaro parts at lower prices, but being in the resale business, I understand that all parts are not the same quality.  I spend countless hours during the day talking to shops who install parts and I know first hand about inferior parts.  Please keep this in mind when you make your purchases and if I can help you in any way please call me at 800-456-1957 ext 444.

offrapel

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Re: Rick's new catalog
« Reply #34 on: November 14, 2007, 04:57:43 AM »
I'm not trying to start a flame war here.

I live in Seattle, and have ordered from Ricks for years.  It always bothered me that when I input my zip code, then entered parts, the shipping was very expensive.  And I understand that, it's a long way.

But, I just ordered a couple things a few weeks ago, and the shipping was very quick, and a much cheeper.  I got the parts right away and the shipping charges were < 20% of the total price of the parts.  It usually costs me an additional 30 - 50% for shipping.

Examples:
Before Ecklers - $157 worth of brake components cost $62 to ship.
After Ecklers - $105 worth of brake parts cost $17 to ship.

And, they came in a few days, not 5-6 business days like before.

Yes, I know that they wern't the exact parts, and this wasn't a scientific experiment where the same parts were ordered before and after. 

But I'm very happy with Ricks, they have the most correct parts, and best technical support of any place I have ordered from.

Just my 2 cents.  By the way, I work in the marine industry and have no affiliation with Ricks or Ecklers.

Dave

Bjv69ss

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Re: Rick's new catalog
« Reply #35 on: November 14, 2007, 11:09:04 AM »
Maybe they are waking up! 
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71 Impala Sport Coupe

69LM1

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Re: Rick's new catalog
« Reply #36 on: November 18, 2007, 10:20:47 PM »
I just bought some floor pans from Belair Bob, Bob shipped the same day, and packaged them well. Thumbs Up! I plan on using him again, also it helps that he is an active member at camaros.net, so I would imagine that he wants to keep his reputation intact.

Rich
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70 Z28 COPO
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Bjv69ss

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Re: Rick's new catalog
« Reply #37 on: November 18, 2007, 10:28:57 PM »
I never knew they did camaro stuff
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71 Impala Sport Coupe

texasappraiser

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Re: Rick's new catalog
« Reply #38 on: November 19, 2007, 04:03:36 AM »
You all know that Rick's was bought by Eckler's? They also charge for sameday shipping, $3.95. Rick's use to ship everthing the same day for free. Ground Up Restorations is a good source also. Muscle Car City in MI is OK also.

Figures - Eckler's SUCKS!!!!!!!!!!!!!

hotrod68

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Re: Rick's new catalog
« Reply #39 on: November 19, 2007, 05:12:45 AM »
I just bought some stuff from Rick's because they were the only ones who had what I needed--they charged me $18 shipping for 3 pounds of box and small parts. That's road-agent robbery. It doesn't cost $18 to ship a 3 lb box from GA to NC by ground--I know; I do S&R at a Chevy dealership. The same box would have left our place UPS with about $5 shipping on it. We don't charge for pullling, boxing and paperwork--we just ship the part. For my part, it's bad business for a company to rip its customers off like that--perhaps it pays for the pretty catalog. I guess if you need it badly enough you'll pay what it takes. I sure have! 
HotRod'68  1968 SS350 coupe undergoing frame-off resto/rod. 386/350/4.11s
Butternut Yellow    black standard interior

Bjv69ss

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Re: Rick's new catalog
« Reply #40 on: November 19, 2007, 11:12:15 AM »
What I don't understand is WHY is it that Rick's is the only supplier that has some of the stuff we need.  Someone is producing the parts.  They can't be making them soley for Rick's...can they?
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe

Steve68

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Re: Rick's new catalog
« Reply #41 on: November 19, 2007, 03:13:47 PM »
hotrod

Why don't you do us all a favor and call them and ask why their costs for shipping seem so high?  Armed with your knowledge of shipping costs you are probably one of the best folks here to investigate it for us and to know if their answers are just smoke.

Steve

Buddy

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Re: Rick's new catalog
« Reply #42 on: November 19, 2007, 08:51:27 PM »
Does Belair Bob have a website?

Thx

hotrod68

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Re: Rick's new catalog
« Reply #43 on: November 20, 2007, 05:02:48 AM »
Bj--it's because of the volume of parts that Rick's and the bigger suppliers handle. The repro parts are all made by the same manufacturers and all the vendors have access to them--it's simply a question of profitability for the smaller guys as to whether they'll offer them or not. The resto business is a cutthroat market, and most of the smaller companies will only carry what they can expect to sell and not have a lot of seldom-sold, dead-inventory parts tied up in overhead. It's really that simple. It's all about profit vs profit margin.   And Steve, as a part of retail, I know why Rick's shipping is so outrageous--they automatically tack a minimum shipping & handling charge onto orders. It might be a $5 4lb part or a $15 1 lb part, but yer still gonna pay a base fee. The dirty little secret is when you see "shipping & handling" on the bill. 'Shipping' means what they pay a carrier to actually ship the order. 'Handling' is the gotcha. That means the company charges over and above the cost of the part and the actual shipping charges for their employees to pull a part from a shelf, box it up, invoice it, and set it out for the UPS man to pick up. It's a lot like government--chuckle--the bigger you get, the more arrogant you seem to become, and you forget what got you there when you were a little guy. Rick's has become bloated and arrogant in my opinion, for what that's worth.     
HotRod'68  1968 SS350 coupe undergoing frame-off resto/rod. 386/350/4.11s
Butternut Yellow    black standard interior

68Zproject

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Re: Rick's new catalog
« Reply #44 on: November 20, 2007, 05:56:42 AM »
68Z28

Bjv69ss

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Re: Rick's new catalog
« Reply #45 on: November 22, 2007, 12:24:18 PM »
Check this guy out for fasteners.  He has some stuff I could not find ie; the twist rivets that hold the heat shield on to the right exhaust manifold.  The spring clamps for the fuel lines are a good deal too!

http://stores.ebay.com/Fasteners-Plus
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe

Flowjoe

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Re: Rick's new catalog
« Reply #46 on: December 05, 2007, 05:39:11 PM »
I have never been a fan of Rick's so this recent turn doesn't surprise me at all.  They have not had a small business mentatlity for years.  They went "corporate" long before ecklers bought them so don't blame it on Eckler's solely.  True. rick's has often been the only place to get some Repopped pieces and he has invested in making hihg quality parts like emblems but his sales folk are jsut like the people at Classic, order takers who don't care and don't know (anyone been to Lowes lately?) their warehousing practices suck and they pack orders in a very sloppy manner.  I have bought from them only when I have no other option.

Being a West Coaster and having lived in the Bay Area for 8 years (during the 80's & 90's) I have a preference for Steve's in San Bruno. I've known Steve since 1989 and his shop is still an independently run small business with attention to customers and competative pricing.  Did you know that Rick started out in the bay area at about the same time as Steve?  I believe he used to buy from Steve back in the day.  Give Steve a try 800-544-4451 or 650-873-1890

I've had very good luck with D&R also.

67L48

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Re: Rick's new catalog
« Reply #47 on: December 05, 2007, 07:59:31 PM »
I live in CO and have ordered parts from Rick's, Classic Industries, and D&R.  I've had success with all of them and never had a problem.  My experience is that Classic Ind is the best price, if you can use a coupon.  Othwerwise, I tend to go with D&R, which has the same prices as Rick's and Classic, but much lower shipping and handling.  Always figured that Rick's and Classic must pay 6 people to cooperatively walk down each part you order to a shipping room.  I tend towards D&R these days, but they don't carry everything I need.

I know that at the place I work, S&H is a profit center.  However, we sell commercial goods and the way S&H is baked into invoices and such isn't as bad ... and the people buying are doing so, often, with "other people's money."  I think that I represent a fairly large customer segment -- one that is very sensitive to total price *including* S&H.

I remember a few years back when Sumitt Racing announced its new free shipping program.  I was excited until I learned that they still charged a "handling" fee of around $8, which was damn near the same S&H that I typically was charged on my average order from them.  Needless to say, the new free shipping program didn't increase my order rate from them.  Might be a great deal if you ran a shop where you frequently ordered bulk orders of various stuff.

K. A. Young
1967 Camaro SS 350
Fort Collins, CO

Bjv69ss

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Re: Rick's new catalog
« Reply #48 on: December 06, 2007, 12:36:15 AM »
I just ordered 250.00 worth of small stuff from Classic.  It's the first time I try them so I'm not sure what to expect but sofar I'm thrilled at the web sites print out of the order.  They calculate the shipping after the sale which I thought was a bit odd and ship the stiff with out telling you the cost of the shipping.  If they did I missed it...  I'll decide if I'll use them again when the parts arrive and I see what the shipping cost is.  Keep you posted...till then.
Joe
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe

Bjv69ss

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Re: Rick's new catalog
« Reply #49 on: December 14, 2007, 09:07:58 PM »
I just ordered 250.00 worth of small stuff from Classic.  It's the first time I try them so I'm not sure what to expect but sofar I'm thrilled at the web sites print out of the order.  They calculate the shipping after the sale which I thought was a bit odd and ship the stiff with out telling you the cost of the shipping.  If they did I missed it...  I'll decide if I'll use them again when the parts arrive and I see what the shipping cost is.  Keep you posted...till then.
Joe

I got my parts yesterday.  Took 5 days west to the east.  Shipping was 30.00.  I guess that's not too bad or maybe on the high side of not too bad.  Rick's would have been more I'm sure
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe

Bjv69ss

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Re: Rick's new catalog
« Reply #50 on: December 21, 2007, 05:34:18 PM »
I just did order from GROUND UP RESTORATIONS.  The parts came today.  Very pleased with the parts and the shipping was FREE...with an order over $250.00. 
1969 Fathom Green
SS 350 Coupe 
71 Impala Sport Coupe